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Privacy Policy

Effective date: July 13, 2026

This Privacy Policy explains how Global Part Supply LLC (“Global Part Supply,” “we,” “us,” or “our”) collects, uses, and shares information when you visit globalpartsupply.com (the “Site”) or make a purchase. By using the Site, you agree to this Policy.

Information We Collect

Information you provide to us, such as when you place an order, create an account, or contact us:

  • Contact details (name, email address, phone number)
  • Billing and shipping addresses
  • Order information
  • Payment information — entered at checkout and processed by our third-party payment processor. We do not store full payment card numbers on our systems.
  • Account credentials, if you create an account
  • The content of messages you send us

Information we collect automatically when you use the Site:

  • Device and browser information, IP address, and general location
  • Pages viewed, links clicked, and other usage activity
  • Information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process, fulfill, and ship your orders, and provide customer support
  • Calculate taxes and shipping and complete your transactions
  • Create and manage your account
  • Communicate with you about orders, respond to inquiries, and — where permitted — send marketing messages you can opt out of at any time
  • Operate, secure, maintain, and improve the Site
  • Detect and prevent fraud and comply with our legal obligations

How We Share Your Information

We do not sell your personal information. We share information with:

  • Service providers who help us run our business — including our e-commerce platform (BigCommerce), hosting and security providers (such as Cloudflare), our payment processor, our sales-tax provider (TaxJar), email provider (Microsoft 365), and analytics providers (such as Google) — to perform services on our behalf.
  • Manufacturers, distributors, and shipping carriers — because your order ships directly from our supplier network, we share the information needed to fulfill and deliver your order (such as your name, shipping address, and the items ordered) with the relevant distributor and carrier (for example, UPS, FedEx, USPS, or freight carriers).
  • Legal and protective disclosures — when required by law, to respond to lawful requests, or to protect our rights, customers, or the public.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Analytics

We use cookies and similar technologies to operate the Site, remember your preferences and cart, and understand how the Site is used. We use analytics services such as Google Analytics to help us measure and improve our Site. You can control cookies through your browser settings; disabling some cookies may affect how the Site works. Where required, we will present cookie choices on the Site.

Data Retention

We keep personal information for as long as needed to provide our services, fulfill the purposes described in this Policy, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

  • Marketing emails: you can unsubscribe at any time using the link in our emails or by contacting us.
  • Account information: you can review and update your account details by signing in or by contacting us.
  • Privacy rights: depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise a right, contact us using the details below; we will respond as required by applicable law and may need to verify your identity. We will not discriminate against you for exercising your rights.

We do not sell your personal information, and we do not knowingly “share” it for cross-context behavioral advertising as those terms are defined under applicable state privacy laws.

Children’s Privacy

The Site is intended for a general, business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Third-Party Links

The Site may link to third-party websites we do not control. This Policy does not apply to those sites; please review their privacy policies.

Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted to this page with an updated effective date. Please review it periodically.

Contact Us

Questions or privacy requests? Contact us:

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