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Most in-stock orders ship same or next business day · 16,700+ parts from 100+ brands Email quotes@globalpartsupply.com

FAQ

What does Global Part Supply sell?

We supply OEM and quality replacement parts from leading HVAC/R and motor manufacturers, and we add more every week. If you don’t see what you need, email us and we’ll try to source it for you. We’re continually expanding both our catalog and the industries we serve.

How do I find the right part?

The fastest way is to search by part number. The manufacturer’s part number takes you straight to the part, and you can also browse by category or by brand. Each product page shows the manufacturer, its part number and the specifications we have on file, to help you confirm the match. Only have an old or discontinued number? Send it through our Request a Quote form or email it to quotes@globalpartsupply.com, and we’ll find the current replacement.

I can’t find my part — can you help?

Yes. If you don’t see what you need, send us the part number, model number, or a description and we’ll track it down. Use our Request a Quote form or email quotes@globalpartsupply.com. No part number? Email a photo of the unit’s nameplate to quotes@globalpartsupply.com.

Are your parts genuine?

We sell genuine OEM parts and quality replacement parts from named manufacturers. Each product page names the manufacturer and its part number so you can choose with confidence.

Do I need an account to order?

No — you can check out as a guest. Creating an account is optional, but it lets you track orders, view your history, and reorder parts faster.

How will my order ship, and how fast?

Most in-stock orders ship the same or next business day, straight from the distributor that stocks the part, by UPS Ground or a comparable carrier — typically 1–5 business days in transit within the contiguous 48 states. Shipping is a flat rate set from weight and does not change with your address: motors, heavier parts and some smaller parts carry their own per-item rate, and most small parts in one order are charged once on their combined weight. Orders of $2,500 or more ship free, motors included. You see the total in the cart and again at checkout before you pay. For full details, see our Shipping Policy.

How do I track my order?

Once your order ships, we’ll email you tracking information. If your order ships in multiple parts (some items ship from different distributors), you may receive more than one tracking number.

What payment methods do you accept?

We accept Visa, Mastercard, American Express and Discover credit and debit cards, plus Apple Pay, PayPal, Google Pay, Venmo and Link. Wallet buttons appear when your device and browser support them — Apple Pay, for example, shows in Safari on Apple devices. Payments are processed securely by our payment processors, Stripe and PayPal, and we never store your full card number.

Do you charge sales tax?

Applicable sales tax is calculated at checkout based on your shipping destination and is applied where required by law.

What is your return policy?

Returns are accepted within 30 days of delivery with a Return Goods Authorization (RGA). Defective, damaged, or incorrectly shipped items are made right at no cost to you. See our full Return Policy for details.

Can I change or cancel my order?

You can cancel or change an order at no charge before it ships — most orders ship the same or next business day, so email us right away at support@globalpartsupply.com. Once an order has shipped, our Return Policy applies.

Do you offer contractor or volume pricing?

Yes. Send the part numbers, quantities and your ship-to ZIP through our Request a Quote form or to quotes@globalpartsupply.com, and we’ll get back to you within one business day with a written quote or an update on availability. Buying for a business on a regular basis? Email sales@globalpartsupply.com.

How do I contact you?

Email us — we respond within one business day:

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